Something interesting is happening, and it is causing banks and other financial services to rethink how they are doing business. Customers are embracing mobile and digital channels more and more each year, and to be successful, companies must deliver customer engagement via those channels.
In claims resolution, speed and efficiency are paramount. Just as drivers choose the optimal racing lines to put together the fastest lap during qualifying, insurers also must optimize their claims resolution process to avoid being overtaken by a competitor. Don’t be the insurer who is left in a
If your world is anything like mine, this week has flown by and, with it, a large and growing list of articles that I want to find time to read! To help, I’ve made a list of the articles that we might both be interested in.