The financial industry faces a wide range of priorities including customer experience, instant fulfillment, cyber security, risk management and compliance, and expenses. A modern financial services platform is needed to strengthen financial businesses as they progress into the future. And this
In this episode of the Finance in Focus podcast, listen as fintech experts Brett King, Matt Kinney and Bill Sullivan discuss the unique position fintech firms are in to drive the adoption of cognitive in the financial services industry.
The financial services industry is in the midst of a shift toward integrating advanced analytics techniques into fraud prevention operations. Hear from two industry luminaries how fintech organizations challenged with limited skilled resources can use advanced analytics to identify patterns and
Technology is transforming the financial services industry through advanced analytics, behavior finance, mobile computing, predictive analytics, robo advisors and now cognitive computing. Industry experts were recently asked to answer this question: “What is the most exciting change you anticipate
In this episode of Finance in Focus, banking experts Likhit Wagle and Boxley Llewellyn describe how banks can use the science of customer insight to take costs out of their business, provide superior customer experiences and work smoothly with fintech start-ups.
Businesses are transforming before us. With a strong focus on innovation and digital interfaces, winning companies are rethinking how humans and machines interact. The Cognitive Era is opening up many avenues for banks to outthink competition by adopting new strategies and leveraging technology in
Something interesting is happening, and it is causing banks and other financial services to rethink how they are doing business. Customers are embracing mobile and digital channels more and more each year, and to be successful, companies must deliver customer engagement via those channels.
Social media data tracking is driving new trends in the banking industry, including uncovering real-time economic trends, better and faster competitive threat analysis, instantaneous feedback on marketing campaigns and quicker responses to customer opinions.
Rising use of mobile devices by cyber criminals to do their dirty work is in lockstep with the trajectory by which consumers are using mobile devices to do their banking. The reason, quite simply, is the same for both types of users—convenience. Fortunately, financial institutions are taking the
Wealth management firms are beginning to adopt digital technologies to stay competitive in the marketplace and offer their clients a peerless financial planning experience. But what does the future of the industry look like?
Digital disruption is your new best friend. IBM Insight 2015 attendees learned why they should embrace transformational technologies during the conference’s day three general session. Discover how to make your mark in your industry from the top stories and use cases for key technologies such as the
For over 30 years, Excel has been the go-to tool for financial professionals. But with the changing role of the CFO, Excel’s most useful days may be in the past as more advanced options let finance organizations streamline processes and gain powerful analytics capabilities.
The traditional banking model is changing as fiercer competition and heightened customer expectations of digital banking put the customer experience at the top of the priority list. Banks are leveraging predictive analytics solutions to enhance targeting via customer segments and to provide custom