The amount of data created is growing rapidly and it is expected that in 2020 we will create a minimum of 40 trillion gigabytes; 40 percent of all this data is expected to come from sensors or machine-to-machine data. All of this data will significantly impact global industries, from creating
Did you know that next year, 2014, the number of mobile phones in the world will exceed the number of humans? Are you ready for the rise of the cell phone?
It can be overwhelming, but smart telecommunications providers are turning call record data into actionable insight. How? By using predictive
Telecommunications service providers are facing new and difficult challenges. They need to serve increasingly demanding customers, support advanced mobile technology and handle unprecedented spikes in network traffic. Analytics of big data in motion delivers tangible business value including
As a kid, I used to love playing with puddles of water during rainy days (Unlike the millennials, we Gen-X did live closer to nature, didn’t we?). My favourite game was operating the “marbles cleaning factory.” The factory would get water from the puddle via my hand-constructed stream. It was quite
It seems like a “Back to the Future” moment. Here we are with the IBM InfoSphere Streams v3.2 announcement, the latest version of our product for handling stream computing and complex event processing. Yet 5 years ago this month, we had IBM System S v3.2. Looking back, we had three manuals for
The telecommunications industry has dealt with big data for years, for example tracking individual wires into peoples’ homes and places of business. Detailed billing to track time and duration of each telephone call, even for local billing in the 1980s, introduced a huge influx of data to manage
By now, you have probably read the news of IBM’s intent to acquire The Now Factory, an expert in Customer and Network Analytics for Communications Service Providers. The Now Factory solutions generate the richest and most accurate information on a customer’s experience and usage of the mobile
Since big data is still relatively new technology, many of you are conducting research and seeking quality educational resources. That's apparent in this list of the 10 most popular analyst reports, ebooks and white papers. We are proud to offer such an extensive library - more than 40 items - from
How CSPs are Transforming Call Centers to Lower Churn, Costs and Stress
The day in the life of a call center agent can be very stressful, especially when information needed to solve the customer problem is not accurate, not up-to-date, not consolidated and not immediately available. Slow service
As industry marketing manager for Communications, I want to share with you highlights of the 2012 Big Data@Work Study covered in the executive report: Analytics: Real-world use of big data in telecommunications. The study and report, from the IBM Institute for Business Value (IBV) and Saïd Business
Telecommunications providers have evolved into broadband carriers of all types of digitized media and entertainment. Carriers play this pivotal role by dint of their continuing to offer the underlying broadband, cellular, and landline infrastructures on which all digitized media ride.
If, like me,
One of the key best practices for successful implementation of a big data analytics solution is to validate the business use case for big data. It will help organization with two important aspects for success:
1. Keeping the scope limited
2. Helping to measure the success of a solution that
Next week, thousands of telecommunications professionals will gather in Nice, France for the annual TM Forum. The top talk is about navigating the “digital storm” that is sweeping the industry.
Storms are full of power and they can be disruptive. At IBM, we see the data storm as a fury of untapped