In this episode of the Finance in Focus podcast, listen as Boxley Llewellyn, VP for customer insight and cognitive engagement at IBM and Rob Heiser, president and CEO of Segmint discuss the new partnership between IBM and Segmint and how it brings together the speed and agility of Segmint’s KLIs
IBM Watson and financial services go hand in hand at IBM Insight at World of Watson 2016. Tune into this podcast to hear Jim Gahagan, Kim Minor and Susan Visser discuss the banking, insurance and wealth management sessions available at IBM Insight at World of Watson 2016 that serve as your guides
IBM is out to transform how financial services organizations market, sell to and service their clients. IBM Watson, which has been transforming the healthcare industry, is now setting its sights on Wall Street. Tune in to hear Jim Marous describe the changing dynamics of the market as he outlines
Banks are moving from a mobile-first mindset to an artificial intelligence–based approach in their quest to uncover the right insights in the right channels. This episode of Finance in Focus presents fintech experts David Gerbino, Matt Kinney and Jim Marous. They describe how successful financial
Under mounting pressure to meet the January 2019 deadline for FRTB implementation, banks must persuade regulators that they have adequate capital reserves and have implemented a stress-proof risk framework. However, a survey of 100 banks conducted by Chartis Research indicates that many banks may
How does blockchain and cognitive computing affect fraud? Listen to the latest Finance in Focus podcast featuring Alex Tapscott, a blockchain expert and coauthor of a best selling book on the topic, who discusses how these technologies have the potential to eliminate fraud.
In this episode of Finance in Focus, banking experts Likhit Wagle and Boxley Llewellyn describe how banks can use the science of customer insight to take costs out of their business, provide superior customer experiences and work smoothly with fintech start-ups.
Consumers want their banks to know them well, and they are more than willing to partner with their financial institutions to help that happen. But many banks are finding that businesses such as Amazon, Google, Uber and AirBNB are meeting consumers’ desires better than they are, even though
In this episode, listen to Chris Skinner and Jeffrey Chan discuss what context analysis is bringing to financial technology. When you do, learn why conversational commerce is becoming the next big thing in the app universe.
When did your bank last wow you with its customer service? Financial institutions create and collect torrents of data each day, and advanced analytics can help them uncover the insights they need to wow their customers, thereby creating “confetti moments.” Listen to banking experts Boxley Llewellyn
According to a 2015 survey of 500 banking and finance executives, cybersecurity and fraud top the agendas of 80 percent of institutions—yet only 56 percent of executives believe that their own organizations have a handle on fraud threats. Counter fraud experts Wilson Davis and David Dixon, authors
The Fundamental Review of the Trading Book (FRTB) aims to overhaul Basel banking rules with an eye to addressing problems that surfaced during the global financial crisis. But as the rules near release, many banks worry that the regulations will impose significant new capital requirements while