Fraud detection and prevention are critical, but the banking industry needs to see beyond fraud. By effectively using cybersecurity assessment tools, banking regulators and institutions along with the financial services industry need to intelligently adapt and be ever-vigilant against the rise in
In less than three minutes, this demo offers another way of understanding your customers and managing their portfolios. When clients want to receive personalized advice and tailored portfolio recommendations, how can banks use data to not only enhance the customer experience but also boost customer
Businesses are transforming before us. With a strong focus on innovation and digital interfaces, winning companies are rethinking how humans and machines interact. The Cognitive Era is opening up many avenues for banks to outthink competition by adopting new strategies and leveraging technology in
In less than five minutes, this demo shows how you can better understand your customers, and better manage their portfolio. Clients want to receive personalized advice and tailored portfolio recommendations. How can banks leverage data to not only enhance the customer experience, but to also drive
Something interesting is happening, and it is causing banks and other financial services to rethink how they are doing business. Customers are embracing mobile and digital channels more and more each year, and to be successful, companies must deliver customer engagement via those channels.
In this episode, listen to Chris Skinner and Jeffrey Chan discuss what context analysis is bringing to financial technology. When you do, learn why conversational commerce is becoming the next big thing in the app universe.
Keeping customers at the center of the business is essential. Fulfilling this promise requires keeping up with demands for real-time communication and a seamless customer experience. And document capture cognitive technology offers decision data automation to make seamless customer experiences a
Discover data-rich insights into some of the key incentive compensation issues facing banks, and the ways in which bankers are deploying sales performance management technologies to meet these challenges.
Social media data tracking is driving new trends in the banking industry, including uncovering real-time economic trends, better and faster competitive threat analysis, instantaneous feedback on marketing campaigns and quicker responses to customer opinions.
Financial institutions everywhere face the ever-present threat of fraud, particularly in the relatively porous channels opened by electronic banking and payments—channels notably exploited by organized crime. Some leading financial institutions, however, unwilling to stand still as threats advance
When did your bank last wow you with its customer service? Financial institutions create and collect torrents of data each day, and advanced analytics can help them uncover the insights they need to wow their customers, thereby creating “confetti moments.” Listen to banking experts Boxley Llewellyn
Rising use of mobile devices by cyber criminals to do their dirty work is in lockstep with the trajectory by which consumers are using mobile devices to do their banking. The reason, quite simply, is the same for both types of users—convenience. Fortunately, financial institutions are taking the
According to a 2015 survey of 500 banking and finance executives, cybersecurity and fraud top the agendas of 80 percent of institutions—yet only 56 percent of executives believe that their own organizations have a handle on fraud threats. Counter fraud experts Wilson Davis and David Dixon, authors
The Fundamental Review of the Trading Book (FRTB) aims to overhaul Basel banking rules with an eye to addressing problems that surfaced during the global financial crisis. But as the rules near release, many banks worry that the regulations will impose significant new capital requirements while