If you're like Graham Smith, IT Leader at Virgin Money, you'll be struggling with how to process thousands of inbound documents—up to 2000 emails a day. Learn how Virgin Money used Datacap to process these documents automatically and efficiently.
Although financial criminals exploit a wide range of channels in their attempts to defraud banks, check deposit fraud takes a notable toll on financial institutions. But even this type of fraud is only one of several particularly acute threats to customers’ accounts. For example, banks must also
Banks are seeking better fraud protection with deep analytics. These tools go beyond simple account monitoring in an attempt to mitigate the billions of dollars fraudsters steal each year through online and mobile channels.
Don’t wait for the tide to shift in your favor. Learn how case management technologies can help you make waves in your business environment by proactively managing client relationships while responding to a shifting marketplace.
The financial services industry is extremely competitive. Strategic financial planning is key to survival and long-term success. A robust approach to organizational analytics helps businesses uncover opportunities for increased automation and efficiency.
Banks need a good strategy to keep from being blitzed by money laundering. Banking analytics can give financial institutions the offensive strength to put money laundering on the run—and keep it that way.
Satisfying the high expectations of customers in banking and clients in wealth management means organizations need to adopt technologies that make them highly efficient, data driven and customer-centric. Learn more at IBM Insight 2015, or sign up for IBMGO to see live streams of highly essential
By banishing “bankers’ hours,” mobile technology has transformed the banking industry. Learn how one New Zealand bank is using digital tools, real-time data and a reimagined strategy to strengthen customer relationships.
Discover how automation can help you overcome your incentive compensation plan challenges in an analyst report from Aite. Then, explore how managers can apply Sales Performance Management solutions to help eliminate surprises and make sound, strategic choices for their variable incentive programs.
Today's banking environment and ever-changing digital technologies require financial institutions to embrace banking customer analytics with a new view: understanding customer behavior in a digital world has immense value.
No matter the industry, organizations are increasingly seeing the merits of learning more about their customers to inform the generation of intelligent, targeted offers. Take a look at five key questions commonly heard from executives in a range of industries about establishing predictive customer
The traditional banking model is changing as fiercer competition and heightened customer expectations of digital banking put the customer experience at the top of the priority list. Banks are leveraging predictive analytics solutions to enhance targeting via customer segments and to provide custom
Are you ready for ISO 20022? The new standard for electronic payments will affect financial institutions globally, which means that you’ll be faced with data archiving challenges. Amid growing volumes of transactions, you must also retain data as long as 10 years for compliance, a requirement that
Gleaning analytic insight from customers who interact with you across multiple channels is always challenging—however, behavioral analysis can help you anticipate where your customers need to be and enable you to be wherever they are.