Like many companies, executives at athenahealth needed instant business insights, but generating reports took too long. Learn how athenahealth discovered and incorporated a solution that puts data and analytics in everyone's hands and allows analysts to focus on the customer.
Predictive analytics can transform your organization by helping you compete more effectively, grow sales revenues, retain customers, discover new customers, prevent fraud, improve operations and much more—but to achieve these strategic impacts, it’s best to think big, start small and act fast.
People love their smartphones, but they're not especially thrilled with their wireless providers. That's the key takeaway from the 2015 American Customer Satisfaction Index (ACSI) survey of telecommunications customers. The wireless industry was among the least favored groups in the study, with