Customer experience management can be compared to finding a needle in a haystack. Yet, it’s actually much more challenging—akin to tracking handfuls of needles in a mountain of needles. See how organizations can effectively measure, track and manage subscriber performance in real time.
Scientists are using predictive weather data capabilities to analyze and forecast storm paths with increasing accuracy. They’re tapping into data from a variety of sources for information, and these developments and applications of data analytics help keep communities in the paths of oncoming
Cloud computing has been around for quite a while, and today it is characterized as a collaborative, secure and cost-effective platform largely fueled by Internet-based ecommerce. And while the analog processing of paper-based information may not yet be a thing of the past, see why cloud-based
As a foundation for data lakes and refineries, NoSQL databases provide access, processing and storage to structured and unstructured data for high-performance statistical modeling and exploration. Take a look at the multitude of advantages of NoSQL databases and opportunities to bridge them to open
Evolving Internet of Things technology is paving the way for ongoing innovation—from smart thermostats and smart cars to other smart devices—through continuous access to its data streams. And while ongoing access to that data inspires the magic behind Internet of Things solutions, it also offers an
Rising use of mobile devices by cyber criminals to do their dirty work is in lockstep with the trajectory by which consumers are using mobile devices to do their banking. The reason, quite simply, is the same for both types of users—convenience. Fortunately, financial institutions are taking the
Insights abound in the behavior patterns of millions of people who attend culture and music festivals. Data from multiple sources can yield keen insight on everything from pricey beers and billions in profits to a flurry of social hashtags.
In the highly competitive telecommunications industry, providers need any edge they can get. With tremendous volumes of data in transit daily, they need a way to transform manual processes into efficient, automated systems for accessing, analyzing and deriving insight. See how Idea Cellular Ltd.
Organizations in many sectors are paying closer attention than ever before to social sentiment to gain insight and understand about how their customers feel about their products and create ways to market products and services. Learn more about the importance of social sentiment through a range of
Insurers have relied on black box solutions for Telematics to date. This blog entry will examine the use of SmartPhones as an alternative to the black box and how it may benefit both the Insurer and the Consumer.
The cost of entry into the Telematics market for Insurers has been high to date,