Many industries are tuning in to the importance of customer support as a strategic differentiator. Every interaction with a client is an opportunity, and support interactions provide one of the richest ways to connect. Bob McDonald, vice president of support transformation and training, and Tracy
Join us 27 February at 1 PM ET for "Machine Learning Everywhere: Build Your Ladder to AI." Visit the event landing page to learn more about the event and register for a calendar reminder: ibm.com/mleverywhere
In this episode of the Making Data Simple Podcast, Seth Dobrin, vice president and chief data officer for IBM Analytics, and Al Martin continue their conversation about data in 2018. Find out the six steps to make your enterprise data driven, how machine learning and AI will impact your business
What's next in the world of data and analytics in 2018? In part one of Al Martin's discussion with Seth Dobrin, Vice President and Chief Data Officer for IBM Analytics, explore the strategies and people your company needs to disrupt and succeed in the year ahead. Do you or your team members need
Two paradoxes of information technology are: data has no value if you can’t access it, and it’s a liability if the wrong people access it. Company leaders don’t think they need data governance until these paradoxes hit them hard.
According to IBM CEO Ginni Rometty, data is the world’s new natural
Earlier this year, IBM held the “Fast Track Your Data — Live from New York” event for thousands of our clients. Our mission: to help business and technology leaders better understand the critical importance that data and analytics play in an organization’s digital transformation. Technology
It can be difficult to keep up with all the best podcast episodes during the year. That's why we've compiled the Top 10 podcasts of the year from the IBM Big Data & Analytics Hub Insights Podcast feed right here.
The data lake may be all about Apache Hadoop, but integrating operational data can be a challenge. Learn how to deliver real-time feeds of transactional data from mainframes and distributed environments directly into Hadoop clusters and make constantly changing data more available.
The new Gartner Magic Quadrant (MQ) for Master Data Management has been published, and what you might not notice at first glance is that this year, IBM chose not to participate. Gartner still included IBM in the MQ. However, we did decline to engage in the process and provide detailed data for
Many large organizations still have a large amounts of data on-premise, but also need data from a public cloud. Regardless of where the data resides, organizations can build a trusted data source from which they can drive key business insights and derive significant sustained advantages. Here's how.
I just wrapped up attending and keynoting at this year’s ARMA Live conference. We're moving towards not just bringing together the practices, benefits and mandates of security, privacy and information governance, but also seeing the benefits and opportunities of business results of ever more
Managing enterprise information has always been a good idea, however with the potential for looming penalties from the General Data Protection Regulation (GDPR) non-compliance, companies are waking up and some organizations are even seeing GDPR as an opportunity to establish strengthened
Organizations everywhere, from massive governments to the smallest start-ups, are in a race for the best-possible data expertise and tools. To help your team understand the data science journey, IBM created the Data Science for All webcast.
What is driving change in the world of data? In his keynote from the Big Data Summit KC 2017, our Making Data Simple podcast host and IBM Analytics VP Al Martin addresses disruption, the data maturity model and the five areas business must get right to succeed in the era of cognitive computing.