Many industries are tuning in to the importance of customer support as a strategic differentiator. Every interaction with a client is an opportunity, and support interactions provide one of the richest ways to connect. Bob McDonald, vice president of support transformation and training, and Tracy
As the expression goes, "There’s no AI without IA." In other words, enthusiasm for AI has led many to jump in head first. But without a strong technology foundation, companies could be setting themselves up for obstacles.
The search function is a very powerful tool, assuming you have concrete keywords or concepts to find in your data. And that does not even take into account the size of the information you might be searching.
Join us 27 February at 1 PM ET for "Machine Learning Everywhere: Build Your Ladder to AI." Visit the event landing page to learn more about the event and register for a calendar reminder: ibm.com/mleverywhere
Today, unstructured information represents more than 90% of the information within organizations. This IDC case study estimates that the digital universe will grow 40 percent per year over the next decade and, by 2020 it will reach an astounding 44ZB or 44 trillion gigabytes.
In this episode of the Making Data Simple Podcast, Seth Dobrin, vice president and chief data officer for IBM Analytics, and Al Martin continue their conversation about data in 2018. Find out the six steps to make your enterprise data driven, how machine learning and AI will impact your business
What's next in the world of data and analytics in 2018? In part one of Al Martin's discussion with Seth Dobrin, Vice President and Chief Data Officer for IBM Analytics, explore the strategies and people your company needs to disrupt and succeed in the year ahead. Do you or your team members need
Five years ago, people were talking about it. Today, it’s completely mainstream. Learn how to use cloud to enhance your business in part two of our podcast with IBM Fellow Sam Lightstone. Sam discusses how data is moved, stored, and automated in the cloud. Also, learn the steps to invention and how
It can be difficult to keep up with all the best podcast episodes during the year. That's why we've compiled the Top 10 podcasts of the year from the IBM Big Data & Analytics Hub Insights Podcast feed right here.
As happens so often, IBM is quietly laying the groundwork for the future. A recent step toward that future is TJBot, an unassuming, do-it-yourself cardboard robot that opens a window into what AI researchers are calling “embodied cognition.
How do you choose and learn a new coding language? In this episode of Making Data Simple, we are joined by YouTuber and IBM Social Strategist, Caleb Curry. With over 5M view of his tutorials on YouTube, Caleb has learned a thing or two about how to teach and learn to program successfully. Discover
Organizations everywhere, from massive governments to the smallest start-ups, are in a race for the best-possible data expertise and tools. To help your team understand the data science journey, IBM created the Data Science for All webcast.