It is my privilege to support government sector marketing for IBM. We live in a complex and sometimes dangerous world with growing threats to public safety, national security and the environment. We expect more and more from our governments and at the same time, there are significant economic and
Putting a dollar value on data is a very tricky endeavor. Data is only as valuable as the business outcomes it makes possible, though the data itself is usually not the only factor responsible for those outcomes. Doug Laney of Gartner provides a good discussion here of the challenges in attaching a
In my previous two blogs [here and here], I’ve talked about how cognitive computing and big data present the insurance industry with great opportunities and some challenges. To develop strategies that capitalize on the potential gold mine of information that big data represents, many carriers will
Next week, thousands of telecommunications professionals will gather in Nice, France for the annual TM Forum. The top talk is about navigating the “digital storm” that is sweeping the industry.
Storms are full of power and they can be disruptive. At IBM, we see the data storm as a fury of untapped
Across industries, companies are finding that a critical factor in their success is the ability to analyze massive amounts of data in near real time. Telecommunications is one of the leading industries that not only creates a lot of data but is also tasked with understanding customer behavior and
Though the true focus of IBM's 2013 Impact Conference is "mobile" technology, Eric Sall's Wednesday session on "5 Game-Changing Big Data Strategies" was standing-room only. Sall is Vice President of Product Marketing for IBM Information Management and has been speaking quite a bit about these key
You like videos and we like making them for you. This week, for our Friday Data Flick feature, we bring you three new videos: two that help you understand more about the top uses for big data and one that takes an in-depth look at Hadoop as a data warehouse.
Top Big Data Use Cases Explained
Boston’s recent ordeal demonstrated to everybody that civilization now has a powerful new tool for constant surveillance. Whether we use it in the cause of catching the bad guys or letting the bad guys control our lives is another question. But there’s no denying that social media, crowdsourcing,
“Organizations around the world lose an estimated five percent of their annual revenues to fraud, according to a survey of Certified Fraud Examiners (CFEs) who investigated cases between January 2010 and December 2011. Applied to the estimated 2011 Gross World Product, this figure translates to a
One thing that companies across the globe and across industries can agree on is the importance of the customer experience, its impact on their brand, and ultimately their bottom line. Customers today characterize companies by the experience and not by their product or solution offering. In truth,
Consumer products companies traditionally have had a wealth of information at their disposal from gathering large volumes of data about the manufacturing, logistics, and the sale and promotion of their products. Today's digitized shopping experience has put consumers in the catbird seat with up-to-
What if insurance companies could simultaneously improve customer satisfaction, retain valuable policyholders and maximize cross- and up-sell opportunities?
To achieve these goals, insurers need ways to anticipate customer needs and determine the next best action for each individual customer.
Lately, many news outlets have been rehashing some of the same old stories about how our government agencies are drowning in paper, with pictures of Veteran’s Administration file rooms looking like outtakes from the “Hoarders” TV program, complete with sagging floors from the weight of the floor-to
When someone has suffered an irreversibly life-altering event, such as a traumatic brain injury, predictive maintenance of that impaired state is the best we can hope for. Of necessity, people with traumatic brain injuries must be kept under constant monitoring. In most intensive care units (ICUs