Quality-of-service (QoS) is one of the most paradoxical metrics in the telecommunications industry. “Quality” of the customer experience is normally measured through surveys and logged feedback, but plenty of data can lead to good quantitative measures.
Sprint Nextel Corporation is among the leading telecommunications companies in the United States with over 55 million wireless customers, offering a comprehensive set of business, government and consumer services. The company has historically used traditional database modeling to analyze the tens
The University of California, Los Angeles (UCLA), announced their work to develop a bedside early-warning system for brain pressure in traumatic brain injury patients. At the core of this system is InfoSphere Streams, which can ingest and analyze, in real-time, huge volumes of fast-moving data –
It’s a classic "fairy tale of star-crossed lovers." Leading global information and measurement company meets multinational technology and consulting corporation. They talk big data, analytics, technology and positive business outcomes. It was love at first sight.
Big Data Developer Meetups have been held in 8 locations across the United States, with more coming in 2013. Our Meetups have been kicked off with a Big Data Developer Day, which is an exclusive event that allows all attendees to experience IBM’s enterprise-class big data platform, while addressing
Today, two major factors are poised to change the insurance industry in a way it hasn’t seen in more than 50 years—emerging capabilities enabled by cognitive computing and big data, and an empowered consumer. If history is any indication, these technologies will usher in a new paradigm for the
Big data bracketologists are busily selecting their top picks and priorities for the "Smart Sixteen" Big Data Management Tournament. What's most important to Marketing, IT, Finance and Infrastructure? Which business challenge will come out on top? Make your picks today!
IBM recently hosted a webinar that covered the results of the Aberdeen 2013 Big Data for Marketing survey. As a follow up to the event, we created an infographic that summarizes the research in a way that is both interesting and fun to digest and share.
To better serve their customers, banks strive to understand the best way to anticipate their needs. A quick response to an emerging need can add short-term value to a new customer relationship or enhance a long-term one. By successfully harnessing big data, banks can capture large volumes of data
From a technology perspective, the average retail IT environment is typically struggling to maintain and provide value to its business users. PureData System for Analytics is the ticket to push the envelope on high value at a fraction of the cost.
Insurance companies are looking to accelerate the speed and increase the precision of catastrophe modeling, the process through which companies determine the exposure of current policies and the probable maximum loss (PML) from a catastrophic event. Catastrophe modeling is vital for setting policy
As the financial crisis continues, banks are adapting their business models to the “new normal.” But the path to get there will not be through traditional products and services. Banks must develop new, innovative products and services that add value to their customers in new and different ways.
Communications service providers are turning their attention to mobile optimization. They have realized that customer data and location monetization is vital to growth and they need to act quickly. A new animation illustrates how big data powers mobile couponing.