Historically, the insurance industry has simply accepted the staggering cost of fraud as a cost of doing business. Now, however, insurance fraud is on the rise. But help is at hand. Next-generation fraud solutions and big data are changing the equation in favor of insurance companies and their
By addressing chronic conditions at the population level, health organizations can achieve a greater impact. But it’s not easy. Successful programs have to employ measurement and analysis and include enormous volumes of data from an ever widening variety of sources. Making data useful, parsing what
Animation: Big data is creating opportunities for Communications Service Providers (CSPs) to establish new revenue streams. With big data technology, CSPs can analyze the location data generated by millions of mobile devices and use the resulting insights, along with offerings from business
Most organizations today still treat data as a raw material to be mined, with industrial processes for staged production. Your data isn’t an asset you lock up in a vault and protect long past its relevance. It is a product you combine with others, market and sell, buy and trade, to generate new
Big data is creating opportunities for Communications Service Providers (CSPs) to establish new revenue streams. With big data technology, CSPs can analyze the location data generated by millions of mobile devices and use the resulting insights, along with offerings from business partners, to
In this insightful podcast, Mike Wittenstein, one of the world's top practicing customer experience designers, explains why organizations need to anticipate customer needs – and how they can go about doing just that.
XO Communications is a nationwide telecommunications provider operating in 85 cities, with representation in around 45 different markets in the United States, and newest expansion in Toronto Canada. The Company is a B2B telecom service provider to large corporations, small and mid-sized businesses
Harness the Power of Big Data is the latest book by several authors of Understanding Big Data, the hugely popular book that debuted in 2011. Big data represents a new era of computing – an inflection point of opportunity where data in any format may be explored and utilized for breakthrough
For energy & utilities firms, big data is not software or a product or even a technology. It’s a business strategy - a long-term, executive-level commitment to treat information as a strategic asset with IT providing the resources needed to bring it to life.
Big data and analytics are playing an increasingly large role in enhancing the customer experience. In this video discussion, data scientist, analyst and author Bob E. Hayes, Ph.D., and Stacy Leidwinger, product manager for the IBM InfoSphere Data Explorer product line within IBM’s big data
Conversations around big data are shifting from "what is big data?" to "what can I do with big data?" Five key use cases have emerged that hold high potential value for many organizations. Eric Sall, vice president of product marketing at IBM, describes those high-value uses for big data. For
Do you make decisions based on facts? Get your facts straight with enterprise health analytics and big data.
Massive change is sweeping the healthcare industry. To be sustainable, healthcare organizations (payers, providers, and drug and device manufacturers) must be unrelenting about achieving
Rising costs, chronic illness, an aging population and a shortage of professionals are forcing massive changes in the healthcare industry. To gain insight into how they can improve service while reducing costs, healthcare payers and providers are turning to data and analytics. Leading organizations
A key big data problem for business is one of linking up their disparate data silos with customer feedback data in order to identify the correlates of customer satisfaction and loyalty. By linking these sources, companies will be able to ask and answer bigger customer experience questions, embed